This loveseat is of the lowest quality. The cushions are very saggy and do not keep their shape. Even when no one is sitting on it, the cushions are badly misshapen which makes the piece look very cheap. When assembling, I ran into trouble so called the customer service number provided only to receive a recorded message saying the number was not available for my area. I also wanted to notify them that I did not receive the two toss cushions as pictured in the product description. I did receive a response when I found an email address on the company website which gave me another phone number to call and noted that by the way, they no longer include toss cushions with this product. The issue with the assembly has not been rectified as I did not call the second number they provided. Just too tired and fed up. Totally disappointed.
Very Poor Product
This loveseat is of the lowest quality. The cushions are very saggy and do not keep their shape. Even when no one is sitting on it, the cushions are badly misshapen which makes the piece look very cheap. When assembling, I ran into trouble so called the customer service number provided only to receive a recorded message saying the number was not available for my area. I also wanted to notify them that I did not receive the two toss cushions as pictured in the product description. I did receive a response when I found an email address on the company website which gave me another phone number to call and noted that by the way, they no longer include toss cushions with this product. The issue with the assembly has not been rectified as I did not call the second number they provided. Just too tired and fed up. Totally disappointed.