I ordered this bed frame over two weeks ago now and when I went to assemble the bed frame, I noticed that one of the parts was defective. I contacted the company for a replacement part which has been over a week now and nothing! I have yet received the replacement part and no one from the company has provided me with any other additional information only that they are “working really hard” to see if the part is at the warehouse. This experience has been awful to say the least and Im still sleeping on the floor because I cant complete the bed frame assembly. Highly unacceptable! I want a refund.
Not worth it
I ordered this bed frame over two weeks ago now and when I went to assemble the bed frame, I noticed that one of the parts was defective. I contacted the company for a replacement part which has been over a week now and nothing! I have yet received the replacement part and no one from the company has provided me with any other additional information only that they are “working really hard” to see if the part is at the warehouse. This experience has been awful to say the least and Im still sleeping on the floor because I cant complete the bed frame assembly. Highly unacceptable! I want a refund.