Hopeful Got A Bad Battery Unfortunately I had to return the scooter after I received a second battery and still no respons
I purchased the scooter for my 91 year old mother to use when we are shopping She has a power chair at her independent living facility but it is not portable I receive the scooter yesterday, easily assemble it, plugged in the battery to charge and 12 hours later nothing. The Manual only includes a website, so I acessed the the site to get the phone number. I called the company and the reception was friendly and helpful I eventually spoke to a technician and was advised that they would send another battery. More to come once I get the second battery. The previous comments made were very helpful because the manual leaves out a few really important things like unlocking the wheels in the front and back. Will update my rating once my power issue is resolved.
Hopeful Got A Bad Battery Unfortunately I had to return the scooter after I received a second battery and still no respons
I purchased the scooter for my 91 year old mother to use when we are shopping She has a power chair at her independent living facility but it is not portable I receive the scooter yesterday, easily assemble it, plugged in the battery to charge and 12 hours later nothing. The Manual only includes a website, so I acessed the the site to get the phone number. I called the company and the reception was friendly and helpful I eventually spoke to a technician and was advised that they would send another battery. More to come once I get the second battery. The previous comments made were very helpful because the manual leaves out a few really important things like unlocking the wheels in the front and back. Will update my rating once my power issue is resolved.