Based on 135 Reviews

Average

4.6

(135 Reviews)
5 Star
99
4 Star
22
3 Star
11
2 Star
2
1 Star
1
  • user2

    Cheap product, poor customer service

    One star is being kind, I have been dealing with trying to return a defective chair to them for more than one month. I loved the chair, its just poorly made and would not support body weight as the back piece does not align and leaves a full inch gap. They suggested I used a rubber mallet to fix the alignment issues during assembling, which would simply break the wood. no thanks. When I requested to simply return for refund, it took them a week to get an unpaid shipping label to me. I had to pay 90 to return the item through FedEx and they are refusing to refund me. I will never use this place again. I understand, manufacturing issues arise however its been the hassle, additional costs, and time wasted that makes me extremely dissatisfied with this entire experience. DO NOT BUY.