The trampoline is fantastic, and the assembly instructions are straightforward. Initially, I thought I was missing a spring, but it turned out that it had fallen and was concealed among the poles in the main box. I reached out to the seller before discovering the misplaced spring, and they promptly offered to send a replacement. The customer service experience was excellent, and I'm very pleased with both the product and the support provided!
excellent product and the support
The trampoline is fantastic, and the assembly instructions are straightforward. Initially, I thought I was missing a spring, but it turned out that it had fallen and was concealed among the poles in the main box. I reached out to the seller before discovering the misplaced spring, and they promptly offered to send a replacement. The customer service experience was excellent, and I'm very pleased with both the product and the support provided!