The chairs are nice. Not a high-end product, but still good. HEADS-UPs for assembly:
1. Install one arm to the seat.
2. Insert the wheel shaft next!!!
3. Install the opposite arm next.
This one little cheat will save you time and frustration as the included instructions are not good.
Customer service leaves a great deal to be desired. One of my chairs arrived with no back (!!). After two days of waiting (not a big deal), the company informed me that they would replace the back that I damaged. I was very clear that the part was MISSING - not damaged by me or anyone else. It seems that there may be a language barrier causing the confusion. I remain hopeful that I will receive the missing part.
HEADS-UP for Assembly
The chairs are nice. Not a high-end product, but still good. HEADS-UPs for assembly: 1. Install one arm to the seat. 2. Insert the wheel shaft next!!! 3. Install the opposite arm next. This one little cheat will save you time and frustration as the included instructions are not good. Customer service leaves a great deal to be desired. One of my chairs arrived with no back (!!). After two days of waiting (not a big deal), the company informed me that they would replace the back that I damaged. I was very clear that the part was MISSING - not damaged by me or anyone else. It seems that there may be a language barrier causing the confusion. I remain hopeful that I will receive the missing part.