Flooded the bathroom floor at 2 am after 4 months of trouble free use.
Woke up at 2 am to the sound of running water, slipped and almost fell walking into a flooded bathroom. It gave no indication of a problem before. shut the main water supply off to investigate. Found the brass assembly cracked and that caused the water to leak at high pressure in the wall and in the shower with the control in off position, must be low quality brass and its very thin. pulled on it and the brass completely snapped off. What good is a repair warranty if you can`t trust the product?
Flooded the bathroom floor at 2 am after 4 months of trouble free use.
Woke up at 2 am to the sound of running water, slipped and almost fell walking into a flooded bathroom. It gave no indication of a problem before. shut the main water supply off to investigate. Found the brass assembly cracked and that caused the water to leak at high pressure in the wall and in the shower with the control in off position, must be low quality brass and its very thin. pulled on it and the brass completely snapped off. What good is a repair warranty if you can`t trust the product?