Quality bunk beds, customer service finally came through.
The bed set itself is good quality. The two stars is for the missing ladder rails that I have been waiting three weeks to get tracking information for the replacement rails.
*Edit
They are now shipping a new unit to us as the replacement parts needed are out of stock. I increased the star rating to four stars because we are happy with the quality of the beds.
Quality bunk beds, customer service finally came through.
The bed set itself is good quality. The two stars is for the missing ladder rails that I have been waiting three weeks to get tracking information for the replacement rails. *Edit They are now shipping a new unit to us as the replacement parts needed are out of stock. I increased the star rating to four stars because we are happy with the quality of the beds.