I received the umbrella, but it had a damaged part. The company said they would send me a new one and they did. After some time, through no fault of the seller, I received my umbrella. It looks great on my patio. Because of that, a family member, has also expressed an interest in purchasing one. I must say that the staff all were outstanding in the way they treated me. Because it took a little longer to get due to postal issues, I was a bit anxious. They reassured me they umbrella would arrive. I feel I owe it to the staff to mention to the seller the following people who were instrumental in this whole process. They are Ella, Yuki, Chealse, Cynthia, Ray and Vincent. Thanks again for a job well done. Thank you for your patience and understanding. Great company. I do recommend them. If you are in need of a patio umbrella, give a try. You wont regret it.
Integrity the backbone of this company
I received the umbrella, but it had a damaged part. The company said they would send me a new one and they did. After some time, through no fault of the seller, I received my umbrella. It looks great on my patio. Because of that, a family member, has also expressed an interest in purchasing one. I must say that the staff all were outstanding in the way they treated me. Because it took a little longer to get due to postal issues, I was a bit anxious. They reassured me they umbrella would arrive. I feel I owe it to the staff to mention to the seller the following people who were instrumental in this whole process. They are Ella, Yuki, Chealse, Cynthia, Ray and Vincent. Thanks again for a job well done. Thank you for your patience and understanding. Great company. I do recommend them. If you are in need of a patio umbrella, give a try. You wont regret it.