year and half later sag is so bad ruined our new mattress and need to replace both
loved this purchase until sag/indents under each of us made rolling over very difficult as it was an uphill battle. We only started to look into the issue when husband woke in very intense back pain each day. I dont consider us to be so heavy this should be happening after only year and half. Im 54 137 lbs and husband with serious back issues is 62 198 lbs. We didnt know if it was mattress (purchased same day as base), the base or combination of the 2. In order to test we placed the mattress on our floor for the night. The indent was for sure there, but not nearly as bad as it is on the base. I crawled around and rolled around on the base while mattress was on the floor and felt where there was no structural integrity on the base in areas (my knee went down inside considerably in lots of areas!!) and felt where we slept and sagging was present. Reviews are great, but on products like this they need time. Falling asleep to the massage feature is great and calming, but when we sink so deep and need to replace product is not to our satisfaction any longer. Ill also need to give bad review on the mattress purchased same day, as that didnt hold up either.
year and half later sag is so bad ruined our new mattress and need to replace both
loved this purchase until sag/indents under each of us made rolling over very difficult as it was an uphill battle. We only started to look into the issue when husband woke in very intense back pain each day. I dont consider us to be so heavy this should be happening after only year and half. Im 54 137 lbs and husband with serious back issues is 62 198 lbs. We didnt know if it was mattress (purchased same day as base), the base or combination of the 2. In order to test we placed the mattress on our floor for the night. The indent was for sure there, but not nearly as bad as it is on the base. I crawled around and rolled around on the base while mattress was on the floor and felt where there was no structural integrity on the base in areas (my knee went down inside considerably in lots of areas!!) and felt where we slept and sagging was present. Reviews are great, but on products like this they need time. Falling asleep to the massage feature is great and calming, but when we sink so deep and need to replace product is not to our satisfaction any longer. Ill also need to give bad review on the mattress purchased same day, as that didnt hold up either.