mattress slips . customer service lousy ! otherwise works fine and easy to assemble
i purchased this product, and am using it for about a week. Assembly was effortless, vibration is OK.
The big issue is mattress slides to the side. i wake up and mattress is 6 + inches off the side.
I called support, someone working from home answered and said he cant help me. He suggested I email his manager(not reachable by phone).
i did! and that is as far as it went. no return email , no return call. in other works useless.
So if your okay with being on your own after purchase its not bad. If you need the ability to communicate with customer service, this product is not for you.
mattress slips . customer service lousy ! otherwise works fine and easy to assemble
i purchased this product, and am using it for about a week. Assembly was effortless, vibration is OK. The big issue is mattress slides to the side. i wake up and mattress is 6 + inches off the side. I called support, someone working from home answered and said he cant help me. He suggested I email his manager(not reachable by phone). i did! and that is as far as it went. no return email , no return call. in other works useless. So if your okay with being on your own after purchase its not bad. If you need the ability to communicate with customer service, this product is not for you.