Based on 997 Reviews

Average

4.6

(997 Reviews)
5 Star
749
4 Star
140
3 Star
68
2 Star
33
1 Star
7
  • user2

    Packing

    Adjustable base comes in 2 sections in a large box measuring 41x39x10. This box weighs nearly 150 pounds. 2 small boxes in between the sections came loose from the straps and most of the parts fell out when sections were separated. One UPS driver delivered the box with difficulty with a dolly. All the movement apparently loosens up and breaks the smaller parts boxes. All parts boxes need to be packaged more compactly so as to preclude damage. Metal frame, and legs seem to be very sturdy. Nice quality padding and material. Called support because 2 twin XL bases would not sync to a single remote. Tech said that included instructions were wrong. After giving me proper instructions, sync was ok. Would buy again.