Overall I like this desk, however it had a major flaw. It was not packaged well and as a result there were some damaged parts. The damage on larger parts was going to be hidden, to I decided to build the desk anyway. The drawer bottoms (some kind of reinforced paper) were badly damaged however. They are basically just reinforced paper with a printed veneer on them. My fix was to cover them in packing tape to hold them together, but I am disappointed in what I tried first. I contacted about the damage and what they wanted to do was have me disassemble the entire desk and send it back. Then they would send me a replacement. Another option was to buy and advance replacement and wait for a refund. We are talking about a large heavy box here, not something easy to send back. I decided to reach out to the manufacturer instead because clearly it would make sense for them to have parts available. Nope, they suggested that I return the desk to as well. It is annoying that I could not get a couple of cardboard pieces 12x15 inch or so sent to me to replace the damaged parts. At this point I was also unwillling to disassemble the desk and take all the parts to the UPS store to send back. Overall the desk is nice although and perfectly sturdy, but if yours arrives in a damaged box dont hesitate to send it back right away.
Arrived damaged and packaged poorly
Overall I like this desk, however it had a major flaw. It was not packaged well and as a result there were some damaged parts. The damage on larger parts was going to be hidden, to I decided to build the desk anyway. The drawer bottoms (some kind of reinforced paper) were badly damaged however. They are basically just reinforced paper with a printed veneer on them. My fix was to cover them in packing tape to hold them together, but I am disappointed in what I tried first. I contacted about the damage and what they wanted to do was have me disassemble the entire desk and send it back. Then they would send me a replacement. Another option was to buy and advance replacement and wait for a refund. We are talking about a large heavy box here, not something easy to send back. I decided to reach out to the manufacturer instead because clearly it would make sense for them to have parts available. Nope, they suggested that I return the desk to as well. It is annoying that I could not get a couple of cardboard pieces 12x15 inch or so sent to me to replace the damaged parts. At this point I was also unwillling to disassemble the desk and take all the parts to the UPS store to send back. Overall the desk is nice although and perfectly sturdy, but if yours arrives in a damaged box dont hesitate to send it back right away.