The recliner is awesome. customer service (Thank you Victoria!!!) is stellar! Our couch did not arrive on scheduled date 9/8/21 and no communication from NSD nor Estes Delivery. Victoria of helped to track it down despite NSD and Estes sub-par Customer Service and I was able to discover that Estes delivered it to HDU/Island Deliveries of which Marilyn was able to confirm that theyd be able to deliver it on Monday, September 13th. And they did by 10am. As much as it was bounced around carriers, and the cardboard box was dented and gouged, the couch arrived in good condition. Easy to assemble. We love it and so do our dogs as its that roomy!
5 Star Dual Recliner Couch
The recliner is awesome. customer service (Thank you Victoria!!!) is stellar! Our couch did not arrive on scheduled date 9/8/21 and no communication from NSD nor Estes Delivery. Victoria of helped to track it down despite NSD and Estes sub-par Customer Service and I was able to discover that Estes delivered it to HDU/Island Deliveries of which Marilyn was able to confirm that theyd be able to deliver it on Monday, September 13th. And they did by 10am. As much as it was bounced around carriers, and the cardboard box was dented and gouged, the couch arrived in good condition. Easy to assemble. We love it and so do our dogs as its that roomy!