One of the mattress covers arrived torn (see picture). I've sent an e-mail to the company requesting a replacement cover or mattress (if they can't send just a cover). We'll see how their customer service is..
Assembly is more time consuming than one would think. As people have said, leave everything slightly loose as you will need to jostle the pieces together to get everything to fit, then tighten everything up in the end. It does fit together well and is very sturdy once assembled. No complaints about that.
One glaringly significant problem is connecting the head piece to the body piece, which is connected by a hinge so you can angle the head piece. The head piece comes with the hinges attached but connecting it to the body is a problem. When you tighten the screws all the way, it is still loose. It's as if the screws are too long for the receiving end. I tried to unscrew and screw it back in multiple times thinking I might be screwing it in at an angle, but nope, it was still too loose. The solution was to place a washer or two between the the screw and the hinge to extend the distance. Once I did that, it held tight as could be. This happened on all 4 hinges (2 chairs). Serious design flaw.
UPDATE: I contacted customer support about the torn mattress cover and they got back to me within a day or two. I'd sent them a picture of the torn cover and they sent me a new cover replacement, which I received within a couple weeks. Very smooth process so I thank them for good customer support in this case.
I do love the product. Although the table doesn't retact down, there may be a way to replace the one-piece metal brace with a foldable brace to make it work.
These went together with ease. The one determining factor in making this purchase was how tall the chairs were. My previous loungers were 11 inches off the ground and the only one used them were my cats. These are a full 16 inches plus 2 with the cushions in place. Makes a world of difference standing up because again, my ass is old. lol. They look nice and I hope the color of the cushions doesn't fade to bad in the hot FL sun!
I bought these loungers because of the attached side table and LOVE them! They're not too heavy at all yet very sturdy. But I think my dog loves them more so I ended up putting the loungers together so she could be more comfortable. I, highly, recommend labeling the pieces before beginning to assemble them. I put the loungers together myself and my husband just went around tightening screws/bolts. The foot adjusting nobs were missing so I contacted the seller, they replied quickly and are mailing me the pieces. I'm very happy with my purchase and you can find me out back the rest of the summer.
I really like the chairs. Good Color. Very Comfortable.....I could sleep on it. But the screws for the side tables were missing. I think they could make it better if they made the side table so it would fold down. The assembly instructions are terrible.
Reviews
Overall nice and sturdy, but...
One of the mattress covers arrived torn (see picture). I've sent an e-mail to the company requesting a replacement cover or mattress (if they can't send just a cover). We'll see how their customer service is.. Assembly is more time consuming than one would think. As people have said, leave everything slightly loose as you will need to jostle the pieces together to get everything to fit, then tighten everything up in the end. It does fit together well and is very sturdy once assembled. No complaints about that. One glaringly significant problem is connecting the head piece to the body piece, which is connected by a hinge so you can angle the head piece. The head piece comes with the hinges attached but connecting it to the body is a problem. When you tighten the screws all the way, it is still loose. It's as if the screws are too long for the receiving end. I tried to unscrew and screw it back in multiple times thinking I might be screwing it in at an angle, but nope, it was still too loose. The solution was to place a washer or two between the the screw and the hinge to extend the distance. Once I did that, it held tight as could be. This happened on all 4 hinges (2 chairs). Serious design flaw. UPDATE: I contacted customer support about the torn mattress cover and they got back to me within a day or two. I'd sent them a picture of the torn cover and they sent me a new cover replacement, which I received within a couple weeks. Very smooth process so I thank them for good customer support in this case. I do love the product. Although the table doesn't retact down, there may be a way to replace the one-piece metal brace with a foldable brace to make it work.
Needed a chair that was higher,
These went together with ease. The one determining factor in making this purchase was how tall the chairs were. My previous loungers were 11 inches off the ground and the only one used them were my cats. These are a full 16 inches plus 2 with the cushions in place. Makes a world of difference standing up because again, my ass is old. lol. They look nice and I hope the color of the cushions doesn't fade to bad in the hot FL sun!
Summer just got better!
I bought these loungers because of the attached side table and LOVE them! They're not too heavy at all yet very sturdy. But I think my dog loves them more so I ended up putting the loungers together so she could be more comfortable. I, highly, recommend labeling the pieces before beginning to assemble them. I put the loungers together myself and my husband just went around tightening screws/bolts. The foot adjusting nobs were missing so I contacted the seller, they replied quickly and are mailing me the pieces. I'm very happy with my purchase and you can find me out back the rest of the summer.
Very satisfied
Happy with my purchase, delivery were on time and not expensive.
Very satisfied.
Love it! Cant wait to use it!
Well made and comfortable!
Well made and comfortable!
Great Looking, Comfortable, Nice Side Table
I really like the chairs. Good Color. Very Comfortable.....I could sleep on it. But the screws for the side tables were missing. I think they could make it better if they made the side table so it would fold down. The assembly instructions are terrible.
Good product sturdy and good looking
Too Difficult to assemble! Instructions need to be improved !
Soooooo Relaxing!!!!
Love the blue cushions and very comfortable!!!
Great for relaxing
Great for relaxing around a camp sight or in the back yard.
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