This chair is nice until it wasnt. I purchased this chair in April of this year and now theres issues with the base causing the chair to be unbalanced. My first photo you will see that the wheel is leaning as opposed to being flush with the floor. The second photo is how the other wheel bases look and the third photo is how the base of the wheel thats leaning looks. Its clearly bent and not attacked like the rest of the wheels.
I give this company five stars for their excellent customer service; however, this chair I give zero stars. Heres a list of the issues I had with this item;
1. The assembly instructions are all in Chinese but luckily it had illustrations complete with part numbers which made it quick and easy to assemble.
2. The lifting mechanism kept sinking and would only raise back up after leaving the chair empty for a long period of time. Once I contacted the seller with the problem they were quick to respond and sent out a replacement part immediately but before I could get the this issue fixed the next one occurred.
3. The little black cap fell off the arm rest where is lifts exposing the one and only screw that was barely holding the arm rest on. When attempting to tighten the screw would not go on completely and would not allow for the cap to be placed back on correctly. I contacted the seller once again and once again they were quick to respond with a satisfactory resolution.
All in all I would be comfortable purchasing from this seller again with the appreciation that they know how to keep their customers happy.
I love this chair! I use it for when Im working at my computer and when Im doing my makeup! Super comfy lol big! I just dont like the arms move up so easily. But other than that! Would recommend!
Great chair. It did take me about 30/40 min to build it as I was by myself. For the cushion of the chair its great it is very comfortable. For the aesthetic it looks good but im not a big fan of the material. The material is more like a felt/cheap feeling material than the nice velvet I was expecting. I will be reupholstering the chair with a different material but for the price its a great deal!
This chair was super easy to put together. The fabric is incredibly soft and the cushions are dense. The only thing is that I wish it had more of a recline to it. But overall such a great chair.
I LOVE this chair! I wanted a pretty and comfortable chair for the desk in my living room. This chair is perfect! The material is beautiful (not velvet but velveety), the color is beautiful, it is firm but super comfortable, and best of all the seat depth is perfect for my long legs! It was easy to put together just make sure you get the base on in the right position for leaning backwhich it does, ALOT!
took a while to figure out how to make it recline. if you couldnt tilt it, simply just loosen up the spring of the seat, then unlock the tilt lock, recline. however it is not the recline i expect / the seat tilt with the back rest too, not just the back rest.
I think this chair is great and I can spend hours in it. Love how far it reclines. I ordered the grey and my chair looks more blueish green. Lucky for me, it goes well with the rug in my office but thought the discoloration to be a little odd and not true to the picture. Im 50 and, at the lowest possible height setting and upright position, my feet dont touch the ground. Most office chairs Ive used go down way more than this one. My husband bought me a foot rest to solve this issue or Ill use my foot massager. Otherwise no complaints about the chair. It even rolls very easily, without snagging on the edge of the rug which was a problem with my last chair.
This chair is big and comfortable. I am so pleased I got it. I really dont like chairs with curved seats and this chair has a large, flat seat that is firm but super comfortable. I like to sit on my foot or cross legged / so it is perfect for that. I am 54, and on the lowest setting my feet are flat on the floor. The tilt is very nice and the arms fold/up when you need them out of the way. Its pretty too.
Reviews
Lasted for 2 months
This chair is nice until it wasnt. I purchased this chair in April of this year and now theres issues with the base causing the chair to be unbalanced. My first photo you will see that the wheel is leaning as opposed to being flush with the floor. The second photo is how the other wheel bases look and the third photo is how the base of the wheel thats leaning looks. Its clearly bent and not attacked like the rest of the wheels.
Excellent Customer Service
I give this company five stars for their excellent customer service; however, this chair I give zero stars. Heres a list of the issues I had with this item; 1. The assembly instructions are all in Chinese but luckily it had illustrations complete with part numbers which made it quick and easy to assemble. 2. The lifting mechanism kept sinking and would only raise back up after leaving the chair empty for a long period of time. Once I contacted the seller with the problem they were quick to respond and sent out a replacement part immediately but before I could get the this issue fixed the next one occurred. 3. The little black cap fell off the arm rest where is lifts exposing the one and only screw that was barely holding the arm rest on. When attempting to tighten the screw would not go on completely and would not allow for the cap to be placed back on correctly. I contacted the seller once again and once again they were quick to respond with a satisfactory resolution. All in all I would be comfortable purchasing from this seller again with the appreciation that they know how to keep their customers happy.
Great desk chair
I love this chair! I use it for when Im working at my computer and when Im doing my makeup! Super comfy lol big! I just dont like the arms move up so easily. But other than that! Would recommend!
Great deal
Great chair. It did take me about 30/40 min to build it as I was by myself. For the cushion of the chair its great it is very comfortable. For the aesthetic it looks good but im not a big fan of the material. The material is more like a felt/cheap feeling material than the nice velvet I was expecting. I will be reupholstering the chair with a different material but for the price its a great deal!
Nice Chair
This chair was super easy to put together. The fabric is incredibly soft and the cushions are dense. The only thing is that I wish it had more of a recline to it. But overall such a great chair.
Love this chair!
I LOVE this chair! I wanted a pretty and comfortable chair for the desk in my living room. This chair is perfect! The material is beautiful (not velvet but velveety), the color is beautiful, it is firm but super comfortable, and best of all the seat depth is perfect for my long legs! It was easy to put together just make sure you get the base on in the right position for leaning backwhich it does, ALOT!
Love!
I love this chair. Its so comfy and easy to assemble!
nice chair
took a while to figure out how to make it recline. if you couldnt tilt it, simply just loosen up the spring of the seat, then unlock the tilt lock, recline. however it is not the recline i expect / the seat tilt with the back rest too, not just the back rest.
Great chair but color is off and my short legs dangle
I think this chair is great and I can spend hours in it. Love how far it reclines. I ordered the grey and my chair looks more blueish green. Lucky for me, it goes well with the rug in my office but thought the discoloration to be a little odd and not true to the picture. Im 50 and, at the lowest possible height setting and upright position, my feet dont touch the ground. Most office chairs Ive used go down way more than this one. My husband bought me a foot rest to solve this issue or Ill use my foot massager. Otherwise no complaints about the chair. It even rolls very easily, without snagging on the edge of the rug which was a problem with my last chair.
Wonderful chair
This chair is big and comfortable. I am so pleased I got it. I really dont like chairs with curved seats and this chair has a large, flat seat that is firm but super comfortable. I like to sit on my foot or cross legged / so it is perfect for that. I am 54, and on the lowest setting my feet are flat on the floor. The tilt is very nice and the arms fold/up when you need them out of the way. Its pretty too.
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