Based on 737 Reviews

Average

4.6

(737 Reviews)
5 Star
531
4 Star
127
3 Star
59
2 Star
9
1 Star
11

Reviews

  • user2

    metal frame bent quickly, poor quality.

    This bed took forever to assemble (2 people at least 3 hours—its a bazillion parts and a LOT of work). I bought this for a 14-year olds room. The metal frame cross braces bent, and manufacturer charged to replace pieces, which bent again. I believe pulling the bed open (as its designed) caused the metal frame to bend, its almost like the frame folded in 1/2. Tho its an attractive looking bed, and a brilliant storage idea for smaller spaces, its poorly executed frame is very poor quality. Really only suitable for occasional use in a guest room, as long as you dont need to open it.

  • user2

    I love our new platform bed it came with easy to ...

    I love our new platform bed it came with easy to follow directions and was just as easy to put together. Was even able to use my head board by mounting to the wall over the frame. Great buy!

  • user2

    Missing pieces, took nearly a month to be delivered. Bed itself is great

    There were significant missing pieces when the bed was delivered, and it took nearly a month before the replacement pieces were delivered. This was extremely frustrating and meant I had to reschedule the corresponding assembly appointment Home Services were great at helping resolve this, and the bed itself is great - the one star is because of the missing pieces and the amount of time taken for them to finally be delivered.

  • user2

    Love it I didnt realize how big the package was ...

    Love it I didnt realize how big the package was a10 ft box on my front porch when I got home from work. I got it together in no time. Even my dog loves it but more than me see doesnt want to share the bed now.

  • user2

    Comfortable, very pleased with purchase.

    Purchased for my son. He loves it! He says he loves it more than his regular mattress. Will be buying a second one for my other son.

  • user2

    Had some trouble getting the lift in place, but ...

    Had some trouble getting the lift in place, but overall it wasnt too difficult to put together, just time consuming. It took me 3 hours by myself. Lots of room when bed lifts up for storage.

  • user2

    Love this, very simple

    Love this, very simple, not to much of a challenge to put together. And it just looks good in my room... Im 190lbs and it holds me without a problem.

  • user2

    I love my new bed!

    This bed is beautiful, sturdy, and the directions were easy for two guys to put together. The box is huge and heavy though, you will need help lifting it.

  • user2

    it looks like it could be $1

    The bed itself is 5 stars. For less than $300, it looks like it could be $1,000+ (could easily be CB2). Its modern, luxe, and functional - the top part of the bed opens easily and the extra storage is a clutter-saver. Highly recommend the bed. That said, the process of getting the bed delivered properly was inconvenient. The first delivery did not include all required parts and it was more difficult than one would expect for them to send the right parts (multiple failed attempts by before delivered an entirely new bed). Throughout this, maintained an excellent level of customer service, assisting me and even issuing a refund after - the right solution in this situation. Im happy to say it was worth the wait!

  • user2

    Four Stars

    Wish that the frame had metal or more support

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