The back of the chairs (I bought 2) kept falling, so you cant sit upright or in a reclining position. The only way to temporary fix is to apply duct tape to the frame where back rest attaches. (see photo) Contacted the supplier Broadout Customer Service Team and they are aware of this issue but still selling this product. They offered us ten dollars in compensation that would not even pay for the roll of duct tape. We love the looks of the chair but very disappointed in the functionality and response from the Broadout Customer Service Team.
First, I was able to assemble the chair by myself in under 10 minutes, very easy and the instructions are on point. The materials used are of good quality and the way it is designed it is very comfortable.
Buyer Beware! I bought 2 of these chairs in February 2021. They are not used year round. They are properly stored and we dont exceed the weight limit. Both chairs within 1 day of each other slit down the middle. I contacted the manufacturer on Facebook Messenger they said they were out of warranty. And sending them back to be repaired would be expensive and that I should just buy 2 more. This company does not stand behind their product. I would remove the 1 star if I could submit this review without one. Do not buy.
I have waited until our pool was open before commenting and rating the product. These are just what we needed for our pool patio and they are sturdy and reasonably priced. The delivery was exceptional also!
I never leave reviews but this called for it! I was excited to get these and set them up seconds after I got them. I set it up and laid down and it immediately snapped back and I hit my arm pretty hard on the medal part. I thought it was user error and made sure I was locked in, it did the same thing. Watched my boyfriend do the same thing. It doesnt lock tight enough so it unlocks when you sit down. Returning asap
Reviews
Chairs are defective!
The back of the chairs (I bought 2) kept falling, so you cant sit upright or in a reclining position. The only way to temporary fix is to apply duct tape to the frame where back rest attaches. (see photo) Contacted the supplier Broadout Customer Service Team and they are aware of this issue but still selling this product. They offered us ten dollars in compensation that would not even pay for the roll of duct tape. We love the looks of the chair but very disappointed in the functionality and response from the Broadout Customer Service Team.
Very Stiff
Great item for laying out in the backyard or going camping.
Money well spent
Product performs as advertised
it is very comfortable.
First, I was able to assemble the chair by myself in under 10 minutes, very easy and the instructions are on point. The materials used are of good quality and the way it is designed it is very comfortable.
DO NOT BUY
Buyer Beware! I bought 2 of these chairs in February 2021. They are not used year round. They are properly stored and we dont exceed the weight limit. Both chairs within 1 day of each other slit down the middle. I contacted the manufacturer on Facebook Messenger they said they were out of warranty. And sending them back to be repaired would be expensive and that I should just buy 2 more. This company does not stand behind their product. I would remove the 1 star if I could submit this review without one. Do not buy.
Sturdy and reasonable Price
I have waited until our pool was open before commenting and rating the product. These are just what we needed for our pool patio and they are sturdy and reasonably priced. The delivery was exceptional also!
It snaps back even when you lock the top.
I never leave reviews but this called for it! I was excited to get these and set them up seconds after I got them. I set it up and laid down and it immediately snapped back and I hit my arm pretty hard on the medal part. I thought it was user error and made sure I was locked in, it did the same thing. Watched my boyfriend do the same thing. It doesnt lock tight enough so it unlocks when you sit down. Returning asap
Simplicity at its finest
Well built, simple and comfortable. Love it so much.
Better quality than we expected for a portable lounge.
Good quality, sturdy, easy to fold and they look great!
Very sturdy!!
To sunbath, I needed something strong, sturdy, to lie flat … this lounge has it all! I love it. Thank you!!!!
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